Using Enter Key in Firefox does not display line break

This topic contains 2 replies, has 2 voices, and was last updated by  cmerims 5 months, 3 weeks ago.

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    Using a contact form. It has a couple of large text entry fields. If displaying the form in Chrome or Safari, hitting the enter key inserts an line break. Hitting the enter key while in Firefox appears to insert just a blank space. This is a little confusing for our users who use Firefox. They are expecting to be able to put information on different lines to separate the information they are entering.

    When a notification email is sent with the registration data, the info does appear to have the line breaks in the email. It just doesn’t seem to display in the field itself while entering the data on the form – and only when using Firefox. Works as expected when using Chrome or Safari.

    Any help you could offer would be greatly appreciated.

    Thank you.


    Hello @cmerims,

    Thank you for reporting the issue.

    We have replicated the issue at our end and will release a fix in our upcoming version.

    Feel free to drop us an email on if you have any question of face any issue.



    Thanks! Appreciate the quick response!

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